Riviera Maya & Yucatan Peninsula – The Reef 28

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The Reef 28

Riviera Maya & Yucatan Peninsula


Travel tips to Riviera Maya & Yucatan Peninsula


A romantic retreat one block from the beach and Playa del Carmen’s bustling 5th Avenue as well as moments from the second largest coral reef in the world, The Reef 28 is like few other resorts on the Riviera Maya.

This cosmopolitan, adults-only hotel pampers you with chic suites, contemporary cuisine, a luxurious spa, a high-energy rooftop bar with evening DJs and must-have amenities for fun and fitness. Sophisticated yet authentic, they’re the perfect choice for couples and groups seeking to relax but also experience the many charms of downtown Playa del Carmen.

Chic, urban style and stunning amenities come together beautifully at The Reef 28 resort, offering discerning couples and groups an adults-only experience beyond compare.

At The Reef 28, you are embraced with gracious hospitality and bespoke service with every imaginable luxury at your fingertips.
· Concierge
· Rooftop lounge bar with premier services
· Nicely decorated shaded lounge areas
· Rooftop infinity pool and indoor spa pool, both with towel service and poolside dining
· Shuttle and access to the all-inclusive family friendly beach clubs located at their sister properties The Reef Playacar & The Reef Coco Beach
· One-minute walking distance from the most popular Beach Clubs
· Full-service spa
· State-of-the-art gym equipped with latest Life Fitness equipment
· Complimentary Wi-Fi throughout property
· Sundries shop
· Room service
· Local and international gourmet cuisine

The Reef 28 brings you the exquisite pleasures to be found in Playa del Carmen like no other destination. Whether you’ve come to explore, golf, dive or scuba or do nothing more adventurous than lounge by their rooftop pool and bar, exciting options are always accessible.



Your Reef stay includes unlimited access to non-motorized watersports and watercraft, including sea kayaks, sailboats and stand-up paddleboards at their sister resorts in Playacar and Coco Beach. Sailboats are available at The Reef Playacar only.

Take a scuba demo in the pool or grab their snorkeling gear for a look at the sea life just below the surface. This is available at their sister resorts in Playacar and Coco Beach.



The Reef Marina diving and water sports center are located in the main hotel zones of Playa del Carmen: Playacar, in The Reef Playacar Resort & Spa hotel and Coco Beach, in The Reef Coco Beach Resort & Spa hotel. Easily accessible through the hotel or the beach, The Reef Marina has the infrastructure to welcome you all year long (changing rooms, showers, toilets, swimming pool, classroom, local material, rinsing tank, etc.)

In 2013, the center became part of the largest, most widely recognized scuba training organization in the world, PADI. As a PADI 5 Star Dive Resort, they guarantee the professionalism, reliability and security needed in diving. To provide a comprehensive service, The Reef Marina also has a water sports base with Waverunner, Catamaran, Kayak, and more, so you can spend unforgettable moments with your family.

Diving and activities available include Playa Del Carmen reefs, cavern diving in the cenotes, and Cozumel day trips, including snorkeling with whale sharks.


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Junior Suite:

This spacious luxury suite is showered in tropical sunlight, thanks to expansive glass doors overlooking the private terrace. In addition, this suite comes with either one King bed or two Queen beds, a contemporary bathroom with a rain-style shower and a glass-enclosed shower. A separate living area provides extra space.


Master Suite:

This stunning suite, where luxury is a way of life, comes with a King size bed as well as contemporary bathrooms with a rain-style shower and glass-enclosed showers. Upgrades include a romantic, indoor Jacuzzi for two and a private terrace or balcony, where guests can relax and enjoy intimate time together. The separate living room and dining area provide extra space to relax.



Enjoy local and international gourmet cuisine

Within each of the restaurants at The Reef 28, local and international gourmet cuisine are beautifully crafted in an array of chic settings to offer some of the finest dining experiences to be found in Playa del Carmen. Please note that all of their gourmet restaurants and bars are open to non-guests.

The lobby bar welcomes you to The Reef 28 and to the vibrancy of downtown Playa del Carmen. Enjoy their full bar and casual atmosphere as the perfect pregame gathering spot or post-party nightcap.

Cachito, The Reef 28’s signature restaurant, is proud to announce the debut of a newly redesigned menu by internationally renowned Chef de Cuisine, Margarita Carrillo. The new menu is an exciting new feature for the trendy, adults-only, boutique hotel in the heart of Playa del Carmen. Chef Carrillo herself will be overseeing the menu with plans to focus on seasonal offerings. While dishes will always be

traditional, guests can expect interesting and innovative items including everything from coconut and chili-based sauces to dishes infused with flowers, depending on the time of year.

In 2016, Carrillo was recognized by the government as Culinary Ambassador of Mexico, and the Conservatory of Mexican Gastronomic Culture appointed her Vice President of Gastronomic Projects.

At the heart and center of The Reef 28 is the fashionable and friendly Veinti8cho. Choose from the buffet or a la carte menus and marvel at the sight of the high ceilings and fresh daily offerings. It’s the perfect place just for two or for a party of both new and old friends. This restaurant is open for breakfast only.

Arriba is where guests get a chance to get away and play. Sit high atop their gorgeous hotel, where the low bustle of the city serenades you. Every hour is happy hour amidst the backdrop of the ocean as seen beyond their tantalizing infinity pool. Music, full bar, poolside attire, delicious food and good times await you during your stay. Non guests are welcome with a $300 MXN minimum for food and beverage.

Asiatico brings Far East flavors into light and elegant gourmet dishes. Enjoy all the sophistication of world cuisine in the heart of Riviera Maya.


Relax your mind and soul at Okom Spa

With their Okom Spa, REEF 28 elevates your vacation in Playa del Carmen to entirely new levels of wellness, relaxation and indulgence. Only steps from Mamita’s Beach Club, the spa offers a full range of services in one of four private treatment rooms. Let them pamper you with a diverse selection of massages, body therapies, hydrotherapy treatments, facials and spa rituals inspired by the beauty and ancient healing practices of the Riviera Maya.

You may also enjoy the facilities of their all-inclusive resort and full menu of spa services beneath tented cabanas on the beach at Ya’ax Spa at The Reef Playacar and The Reef Coco Beach, their sister all-inclusive resort resorts.




Enjoy a unique and unforgettable experience as you swim alongside the largest fish in the world, some of which can measure up to 50 feet in length.



The easiest and safest way to jump out of a perfectly good airplane! After a 20 min. scenic flight to altitude right above Playa del Carmen, you will then be ready to experience the adrenaline of free-fall from 11,000 feet for approx. 40 sec, safety attached to one of their world class instructors.



Tour Xcaret Plus is a natural park with more than 50 attractions for all ages.

You can swim in underground rivers, stroll along trails in the middle of the jungle and explore the mysterious caves. Discover new colors a Butterfly Pavilion and the mysteries of the ocean in the Coral Reef Aquarium. Admire closely the fauna that inhabits the park; like deer, jaguars, flamingos and exotic birds. There are several attractions to visit at Xcaret Mexico, such as the Mayan ruins, the Mexican Folk-Art Museum, a traditional Hacienda Henequenera and the Chapel of Guadalupe.

In addition, enjoy Mexican culture and get entertained with pre-Hispanic dances, the equestrian show and the splendid presentation of “Xcaret Mexico Espectacular”, with more than 300 artists on stage.



Live unique experiences at Xel-Há Mexico with its amazing coves, cenotes and ponds, in the middle of a breathtaking landscape, one of the most beautiful in Cancun and Riviera Maya.

Enjoy this snorkeling paradise, with a variety of fun-filled activities. Glide on zip-lines, show your bravery by jumping from the stone of courage, let yourself go on an inner tube and travel across the river or ride a bicycle through the biking path of the jungle.

In addition, with Xel-Há all-inclusive you can enjoy a delicious continental breakfast, light enough so you can have the energy to start a day of adventure. They are sure water activities will open your appetite; therefore, a delicious buffet, domestic open bar and unlimited non-alcohol beverages will be ready in all the restaurants. With Xel-Há Tour you only need to worry about having a blast, the rest is on them!



Enjoy the nightlife of Cancun and live a Mexican Fiesta.

Xoximilco is a great choice to make new friends, celebrate an important event, or just be a part of this tradition of Mexico in its golden age. Enjoy a journey through canals on board a Mexican Gondolas, dance and sing with live traditional music, enjoy delicious tasting of Mexican cuisine and toast with the classic tequila.



How bold are you?

Choose among activities where you will climb a rope course hanging in the air, paddle in a kayak, fly like a hawk by gliding in a zip-line, enjoy a jet boat ride with unpredictable twists and turns, conquer the harshness of the terrain while driving an off road vehicle, and try to control a raft down the stream of the only white rapids of the destination.



Sail away to Isla Mujeres, snorkel, shop, eat lunch at a private beach club and have a wonderful day on board a catamaran, all while admiring the spectacular views that the Caribbean Sea has to offer.



If you are a nature lover and want to discover why the Mayans consider Cozumel a sacred place, then this tour is made for you.

The visit includes the Mayan vestiges of San Gervasio, place of tribute of the Goddess of Fertility “Ixchel”, as well as the historic “Faro Celarain”, which served as a guide to the pirates who sailed the Mexican Caribbean.



Let yourself be amazed by the stunning beauty of Chichen Itzá.

Witness the legacy of the Maya culture with the Xichén Clásico Tour and learn the history of this wonder of the modern world. Enjoy a pleasant trip from your hotel to the ancient ruins of Chichen Itza. Go through its road and buildings, while a guide tells you secrets and legends hidden in its walls. You will also visit the Cenote Ik’Kil, surround yourself with natural beauty and swim in its refreshing waters. Chichen Itzá Tour ends with a delicious buffet lunch with specialties of the Yucatecan cuisine. Transport yourself back in time and live the mysticism of the Maya culture!



Access to the Playa del Carmen’s best golf couldn’t be easier. The Hard Rock Golf Club Riviera Maya is located moments from their resort. Designed by Robert von Hagge, this 18-hole, par-72 course has been called the most challenging in the Riviera Maya.

The setting is just part of its allure. Exotic wildlife and ancient Mayan ruins surround the course, creating a breathtaking backdrop for golfers of all skill levels. Highlights include a Club House with a pro shop (aka The Rock Shop) and snack bar as well as a practice facility with a driving range, chipping and putting greens and a green side bunker, locker rooms and showers as well as club and shoe rental.



JOYÀ combines culinary and performing arts in an intimate theater setting to engage the audience’s five senses. Drawing on Mexico’s history and heritage, JOYÀ tells the story of an alchemist and his granddaughter embarking on a transformative quest to uncover the secrets of life. Through their wonderfully disorienting journey, they will discover a hidden gem in the mangrove, passing along the poetry of love and life to future generations.



A new experience to awaken your senses.

Xenses is the new park in Cancun and Riviera Maya. Test your mind and your senses while you slide, fly and immerse yourself in fun. Enjoy more than 15 activities with fantastic scenarios by land, air and water. Rediscover the world with new sensation, be a child again!



The jungle comes to life in the best adventure park in Riviera Maya. Xplor Park is a unique underground world, where you will enjoy an unparalleled journey. During the day, fly between trees and bridges, discovering amazing caves and extraordinary rock formations.


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An Introduction to Riviera Maya & Yucatan Peninsula

An Introduction to Riviera Maya & Yucatan Peninsula


Stroll thousands of years and hundreds of miles of mystery, music and legends.

Travel more than 100 miles of spectacular coastline. This is the land of legends and there really is no other place in all of the America's that is able to bring you the highest quality modern hotel, transportation and service infrastructure, to comfort and protect you during your stay, yet allow you this face to face experience with direct descendants of the Ancient Maya Culture. The combination of spectacular natural beauty, pristine beaches, the Caribbean Sea and the Maya.

The Riviera Maya offers visitors an elaborate and varied selection of sports and recreational activities tailored to the tastes and desires of each visitor. From contemplating the vast and diverse Maya culture, which is present in its architecture and paintings on view in the many archaeological sites throughout the region, to the enjoyment of different water sports such as diving and fishing, and tennis or golf.

Miles of untouched powdery white sand as far as the eye can see beckons vacationers in search of quiet and relaxation… These are the unspoiled beaches of the Riviera Maya. Known and treasured by locals, but still virtually undiscovered, these serene strands of beach, as plentiful as the region’s sunny days, will make even the most seasoned traveler feel as if they are on their own deserted island.

The Riviera Maya's principal quality is its diversity. Here one can choose everything from adventure sports, golf and tennis to jungle tours on foot or horseback, water and nautical sports, and touring the indescribable cultural and archaeological treasures of the Maya world. One of the favorite activities for visitors is scuba diving on the Great Maya Reef, the second largest in the world, located along the Riviera Maya's coastline and experiencing cavern diving in the region’s underground rivers. The spectacular tropical marine life here is unique and unforgettable.

Caribbean Diving:

There's a fantastic world beneath the Mexican Caribbean's transparent waters. This is known as the Great Maya Reef, the second largest in the world, where different species of corals, multicolored tropical fish and marine flora and fauna of incomparable beauty make their home. That's why diving off the coast of the Riviera Maya is an experience that frequently becomes habit-forming.

Cave Diving:

The Riviera Maya is known for its many subterranean rivers and "cenotes", formed by the filtering of rain water through the limestone, the earth's main component in this region, making this zone ideal for that unique and exciting type of diving known as cave diving.


Beyond a doubt, snorkeling is the best way to see underwater life in the Riviera Maya, with the least possible amount of equipment: a pair of fins, a snorkel and a visor. From the surface, you can admire the sea stars, the multicolored fish and the rock formations covered with moss, and get a clear picture of everything to be found in the depths of the "cenotes" and the Caribbean Sea.

What to Expect in the Riviera Maya and Yucatan Peninsula:


  • Weather: Average temperatures range between 77° F to 86° F (25° C to 30° C).
  • The hottest time of the year runs from May to September (especially on the coasts), and it gets cooler from October to April.


  • Mexico's currency is the Mexican Peso.
  • There are one hundred Mexican cents (centavos) to every Peso.
  • The rate of exchange fluctuates daily against the Dollar.
  • Most of banks with ATM machines are found within the commercial centre of the towns.
  • During business hours, they and the Casas de Cambio will buy traveler's checks and cash from you as well.

Departure Tax:

  • Departure taxes are normally included in the price of your ticket. Please check with your airline or ticketing agent for details.

Drinking Water:

  • Generally, the tap water in Mexico is not safe for drinking; however, in tourist areas, many larger resorts purify their water for consumption.
  • Most hotels and restaurants will provide bottled water in your room or upon your request.

Drivers License:

  • U.S. drivers’ licenses are valid in Mexico.

Entry Requirements:

  • U.S. and Canadian citizens must have a valid passport and return or ongoing ticket.
  • There are special requirements concerning minors under the age of 18 years old.
  • Please contact the Department of State for more information.


  • 120 V; 60 Hz.
  • Any electrical equipment you carry with you that operates at the higher (240v) rate will need to be dual-voltage (e.g. hair driers).
  • A lot of electrical equipment (like video cameras, digital cameras, laptops) that operate on 12 volts via a product-specific adaptor should easily work with dual voltage - check the adaptor and the device instructions to be sure.
  • You may need a socket adaptor.
  • Most plugs in Mexico are the same as in the US, ie. two flat prongs.
  • Some have a third, circular prong for grounding, and adapters can be sought for these too if the plug you want to connect to doesn't have the third (grounding) prong socket.

Tourism Seasons:

  • The climate in the Riviera Maya is hot and humid, but the humidity is not as drenching as it can be in some other places in Mexico.
  • August through October is hurricane season in this part of the world - and the weather becomes more changeable and less predictable during these months.
  • The rainy season is May through October.
  • November through February is the high season in Yucatan, and quite hot.
  • Evenings can be cooler, so a wool pullover may be a useful item to pack with you during these months.


  • No vaccinations or preventative medications are required for travel to the Riviera Maya. However, we always suggest that you speak to your family physician for a personal recommendation.

Water Temperatures and Wetsuits:

  • Water temperatures generally range between 78 – 82°F when diving the reef.
  • Most people find wearing a 1mm – 3mm wetsuit keeps them comfortable.
  • Cenotes are much cooler - approx 75°F, and you will feel much warmer wearing a 5mm.

Below are just some of the activities and attractions that await you in the Riviera Maya. We will be happy to arrange any of these and more to complete your customized itinerary. Please contact us for more information.


Chichen Itza is the most famous and extraordinary City of the Mayan Civilization, located in the neighboring State of Yucatan. You will discover their the wondrous spirit of impressive structures. The largest building is the 'Temple of Kukulkan' or also called The Castle, a 75 foot high pyramid topped by a temple from where you will have an amazing view.

Other well known structures include the ball court, the site of day-long ritual games; 'El Caracol', the observatory, from which the Maya's traced the paths of stars and planets, the temple of warriors where you will see the reclining figure of 'Chacmool', a symbol for the Yucatan Peninsula. These are just a few examples of Chichen Itza's structures, the most captivating of all Mexico's archaeological treasures. SNORKEL IN A CENOTE:

The Riviera Maya offers infamous cenotes – sinkholes – that have occurred sporadically over the crystal clear underground river that follows the coastline for more than 100 miles. Be sure to take a dip in one of the many cenotes such as 'Eden' where you will see amazing fresh water fish and feel like in a natural aquarium, or 'Chic-in ha' where you will see amazing rock formations, stalactites and stalagmites in the clearest water you can imagine. feel like floating on air. Quite an experience!


Travel to one of the most amazing sites of the mythical Mayan past! Tulum is the only walled city the Mayans built on the Caribbean coast. It is built in the honor of the sun and it is beautiful located on a cliff from were you can overlook the Caribbean Sea. One of the most interesting structures here is the Temple of Frescos with beautiful wall paintings. The city used to be a very important part of trade on the coastline for the Maya civilization.


Xel-Há, Mayan for 'where the waters are born' or 'where the waters converge' is a unique natural phenomenon that combines saltwater from the ocean and freshwater from underground rivers, a natural haven and protected habitat for regional marine life. Xel-Há with its unbelievable crystal clear waters is a perfect place for swimming, snorkeling and more. XCARET:

World famous park with natural beauties, an aquarium with programs to protect marine turtle and underground rivers, beach area, a place to swim along or with dolphins, to watch the birds, butterflies, coral reef, fishes and may other animals. During the night the place become a giant Theatre were the audience walk through the park seeing the ancient Mayan ball game, a Mayan village and a folkloric show performance at the Xcaret auditorium.


Don’t forget that the famous divers paradise of Cozumel is less than an hour ferry ride from the mainland, where a whole host of other activities and sights await.